無線智慧排隊管理系統

 Wireless Intelligent Queue Management System

 

無線智慧排隊管理系統，是Akina在多年研製自助服務産品和LED顯示幕産品的基礎上，結合國內外服務行業的特點，並吸取國內外同類産品的優點，自行研製的新一代無線智慧産品。是Akina完全擁有自主知識産權的又一高新技術産品。

Akina無線智慧排隊管理系統採用當前先進的無線通訊方式，集微電子技術、光電子技術、無線通信技術，電腦網路技術等多項技術於一體。廣泛應用於工商、稅務、海關、領事館簽證、出入境口岸等政務大廳，銀行、醫院、郵局、電信、機場、車站、港口等服務大廳，及賽馬投注、體育博彩、彩票博彩等娛樂行業。能有效改善用戶的服務環境，提高工作效率。

Wireless Intelligent Queue Management System is our another new generation Hi-Tech product on the basis of years of researching and developing self-service products and LED products experience, which is researched and developed by ourselves independently and completely, absorbing advantages of domestic and international same products and combining the characteristics of domestic and international service industry.

 

 Wireless Intelligent Queue Management System adopt present advanced wireless communication technology and integrate micro-electronics technology, photoelectron technology and Internet technology. It can be extensive applied in governmental service department (Industry and commerce bureau, tax lobby, custom, Embassy and check point),  public service lobby (Bank, hospital, post office, Telecom, airport, bus station, port office etc.) and entertainment industry(horse racing, lottery). It can improve service environment and working efficiency.

 

 

 QS2000系列無線智慧排隊管理系統

Akina  QS2000 Wireless Intelligent Queue Management System

 QS2000系列無線智慧排隊管理系統使用先進的排隊策略，徹底擺脫了過去枯燥單調的“站立式”排隊模式，使客戶在等待過程中可以閱報、聊天或短時間的處理其他事務。力求做到“先到先服務、VIP客戶優先服務”，真正體現了“以人爲本”的服務理念。

 AQ2000 Wireless Intelligent Queue Management System adopt advanced queue tactics to make people escape from exhausting waiting line. People can enjoy their waiting time, for example, reading newspaper, chatting and dealing with their private affairs etc.. It realizes” first coming, first served and preferential serve VIP customers”.

 

橢圓: 系统组成Main compose 

 

Akina QS2000系列無線智慧排隊管理系統主要由無線打號機、服務台無線呼叫器、無線LED窗口顯示幕、無線LED等候區顯示幕、後臺參數設置PC和管理控制軟體等部分組成。它的系統結構圖如下：

AQ2000 Wireless Intelligent Queue Management System mainly compose of wireless ticket dispenser, counter wireless calling terminal, window wireless LED display panel, waiting area wireless LED display panel, parameter setting computer and controlling software and so on. It’s frame is following:

 

 

 

 


 

 

 

橢圓: 功能特点 Characteristics & Functions
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


1、實現“多佇列多工”的智慧排隊管理功能，支援多窗口多工並行處理，可滿足不同業務大廳的綜合排隊管理。

2、無線呼叫器主要功能：

(1)呼叫、重呼、暫停功能；

(2)本機地址/頻點查詢、設置功能；

(3) 查詢每種業務等待辦理的人數情況；

（4）更改當前辦理的業務類型；

（5）電池容量即時檢測與指示功能；

(6) 無線信號強弱檢測與指示功能。

3、無線打號機採用“多佇列多業務”的排隊管理方式，具有以下功能特點：

(1)    專業、美觀的流線型外觀，完美的機電一體化專利設計，完全符合人體工程力學，充分體現“科技以人爲本”；

(2)    時尚的藍底白字LCD螢幕，可根據用戶需求編輯顯示各種業務名稱，支援多至6項業務同時排隊打號服務；

(3)    按鍵採用專業化的不銹鋼金屬按鍵，手感好，防水防塵，耐磨耐用；

(4)    採用帶自動切紙功能的EPSON印表機芯和原裝控制模組，性能穩定、可靠，列印號票清晰，不卡紙；

(5)    自動記憶存儲功能，停電不丟失資料；

(6)    VIP客戶識別與VIP客戶服務功能；

(7)    停業時間設置功能和隨時暫停打號功能；

(8)    服務視窗數量和服務狀態設置功能；

(9)    列印統計報表功能；

(10) 語音叫號功能，印表機缺紙語音提示功能；

(11) 故障自檢、過載保護功能；

4、LED資訊顯示功能：

(1) 服務台在受理業務時和業務受理中，服務窗口LED條形顯示幕和等候區LED圖文顯示幕顯示呼叫資訊和業務受理狀態；

(2) 服務台在未受理業務時，服務窗口LED條形顯示幕和等候區LED圖文顯示幕可顯示通知、公告、廣告或其他業務資訊。

5、工業化産品，全無線連接，插上電源即可使用。整個系統除電源線外，不需鋪設其他任何通信線纜，做到真正的“無線”。

6、後臺PC通過無線收發器完成以下功能：

(1) 對無線打號機進行參數設置；

(2) 對服務窗口LED條形顯示幕和等候區LED圖文顯示幕發送通知、公告、廣告或其他業務資訊。

1.      Realize “multiple tasks and multiple queues” intelligent queue management functions. The system deals with multiple windows and multiple tasks at the same time so it realizes queue management of different business window and meet different service lobby needs.

2.      Main functions of wireless calling terminal

1)     Calling out, recalling or pause calling customer through the calling terminal;

2)     Inquiring and settling its counter No. and frequency point;

3)     Inquiring the number of waiting people of very business;

4)     Changing the present business type;

5)     Real time checking and showing its battery capacity;

6)     Checking and showing its signal strength or weakness.

3.      Wireless ticket dispenser adopt “multiple queue and multiple business” management tactics, its characteristics and functions are following:

1)     Special and beautiful clipper-built appearance, perfect integrated design, fully accord with people’s practice;

2)     Fashionable LCD screen display blue background and white words, users can edit their business type according to their requirement. It can support 6 business type at most at one time;

3)     Stainless steel made keys have water proof and dust proof function;

4)     Epson printer with paper cutter, performance stable and reliable, the ticket is clear and seldom be jammed;

5)     Automatic memory and save data, never loose date when it is powered off;

6)     VIP customer identifying and serving function;

7)     Set close time and pause printing ticket;

8)     Set working windows number and state;

9)     Printing statistic report forms;

10)  Sound hint lack of print paper;

11)  Defect automatic diagnosis and overload protection function;

4.      LED information display function

1)     When the counter is busy, window LED strip displays and waiting area LED graphics displays show calling information and business handling state;

2)     When the counter is free, window LED strip displays and waiting area LED graphics displays show notice, bulletin, advertising and other information.

5.      Except power wires, the system don’t need any other wire so that it is more easy to install;

6.      Computer can realize the following functions through wireless transceiver

1)     Set parameter for the ticket dispenser;

2)     Edit and send notice, bulletin, advertising and other information for window LED strip displays and waiting area LED graphics displays.

橢圓: 技术参数Specification 

 


1、無線通信距離：無線呼叫器與無線收發器之間，無線收發器與無線收發器之間的通信距離分別爲50米。

2、支援窗口數量：30個

3、支援業務數量：同時支援6個業務專案。

4、語音叫號：可按照客戶要求或語言習慣進行語音提示。

5、LED顯示幕：

　　(1) 等候區LED顯示幕：ф5雙基色，4行8字，可同時顯示16個中文漢字和64個英文字元，外形尺寸爲1030mm(L)×420mm(H)×90mm(D)。

6、音頻輸出：

(1)    打號機內嵌有喇叭，可滿足一般的服務大廳使用；

(2)    打號機預留兩路音頻輸出介面，可通過預留介面向外再擴充兩路音頻。

7、打印紙尺寸：紙張寬度80mm

8、額定電壓：220V AC

10、功率：打號機≤65W，等候區LED顯示幕≤50W，窗口LED條型顯示幕≤30W

11、工作環境溫度：-40℃—60℃

12、工作環境濕度：10%—90%RH

1.      Communication distance between wireless calling terminals and transceivers or both calling terminals is 50m respectively;

2.      Max. tasks: 6 at the same time;

3.      Max. windows: 30;

4.      Calling language: according to customers requirements;

5.      LED displays:

1)   LED displays in waiting area: φ5 , two basis colors, 2 lines,8 Chinese characters or 32 English characters per line, Dimension: 1068mm(L)×342mm(W)×85mm(H);

2)   LED displays in windows: φ3.7,high bright Red, 4 Chinese characters or 16 English characters, Dimension: 406mm(L)×100mm(W)×50mm(H);

6.      Audio output:

1）    Speakers built in ticket dispenser to meet common service lobby needs; 

   2)  There are two audio output interface within the ticket dispenser for extra use

7.      Dimension of printing paper: 80mm (width);

8.      Rated voltage: 220V AC;

9.    Consumption: ticket dispenser≤65w, waiting area LED displays≤50w, windows strip displays≤30w;

10. Operating temperature: -40℃－60℃,

11.Operating humidity: 10%－90%RH.

 

 

 

 QS800系列無線智慧排隊管理系統

Akina QS800 Wireless Intelligent Queue Management System

Akina QS800系列無線智慧排隊管理系統，是Akina在QS2000系列無線智慧排隊管理系統的基礎上，以人性化管理爲設計理念，針對“單佇列多視窗”的服務行業，提供“一站式”排隊管理而研製的無線智慧産品。

Akina QS800 Wireless Intelligent Queue Management System is a kind of wireless intelligent product, which specially realizes “multiple windows, single queue” queue management, provides “one-stop” service for service lobby.

 

橢圓: 系统组成Main compose 

 

Akina QS800系列無線智慧排隊管理系統採用單片機控制，嵌入式設計，模組化組合。主要由系統控制模組、無線收發模組、語音控制模組、服務台無線呼叫器、LED條形顯示幕、後臺參數設置PC和管理控制軟體等部分組成, 系統結構圖如下：

AQ2000 Wireless Intelligent Queue Management System is controlled by MCU. It mainly compose of controlling module, wireless transceiver module, audio controlling module, counter wireless calling terminal, LED strip display panel, computer and controlling software and so on. It’s frame is following:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

无线呼叫器1

Wireless calling terminal 1
　

无线呼叫器n

Wireless calling terminal n

(n≤30)
　
橢圓: 功能特点 Characteristics & Functions
 

 

 

 

 

 


1. 實現“單佇列多視窗”的“一站式”排隊管理功能。

2、系統採用單片機控制，性能穩定可靠。

3、系統採用高集成度的嵌入式設計，模組化組合。所有模組全部集成在LED條形顯示幕內，體積小，方便安裝，易於維護。

4、工業化産品，全無線連接，插上電源即可使用。整個系統除電源線外，不需鋪設其他任何通信線纜，做到真正的“無線”。

5、無線呼叫器主要功能：

(1) 呼叫、重呼、暫停功能；

(2) 本機地址/頻點查詢、設置功能；

(3) 查詢每種業務等待辦理的人數情況；

(4) 電池容量即時檢測與指示功能；

(5) 無線信號強弱檢測與指示功能。

6、LED資訊顯示功能：

(1) 服務台在受理業務時和受理業務中，LED條形顯示幕顯示呼叫資訊和業務受理狀態；

(2) 服務台在未受理業務時，LED條形顯示幕可顯示通知、公告、廣告或其他業務資訊。

7、後臺PC通過無線收發器完成以下功能：

(1) 對系統控制模組進行參數設置；

(2) 對LED條形顯示幕發送通知、公告、廣告或其他業務資訊。

1.      It realize “ Single queue, multiple windows” queue management.

2.      The system is controlled by MCU so that its performance is stable.

3.  All the modules are integrated in the LED displays so it is small and easy to install and maintain.

4.      Except power wires, the system don’t need any other wire so that it is more easy to install;

5.      Main functions of wireless calling terminal

1)      Calling out, recalling or pause calling customer through the calling terminal;

2)           Inquiring and settling its counter No. and frequency point;

3)           Inquiring the number of waiting people of very business;

4)           Real time checking and showing its battery capacity;

5)           Checking and showing its signal strength or weakness.

6.      LED information display function

b)       When the counter is busy, window LED strip displays and waiting area LED graphics displays display calling information and business handling state;

c)        When the counter is busy, window LED strip displays and waiting area LED graphics displays display notice, bulletin, advertising and other information.

7.      Computer can realize the following functions through wireless transceiver

a)       Set parameter for the ticket dispenser;

b)       Edit and send notice, bulletin, advertising and other information for window LED strip displays and waiting area LED graphics displays.

橢圓: 技术参数Specification
 

 


1、無線通信距離：無線呼叫器與無線收發器之間，無線收發器與無線收發器之間的通信距離分別爲50米。

2、支援窗口數量：30個

3、語音叫號：可按照客戶要求或語言習慣進行語音提示

4、LED顯示幕：ф5高亮度紅色，可同時顯示6個中文漢字和24個英文字元

5、音頻輸出：LED條形顯示幕內嵌2個喇叭

6、額定電壓：220V AC

7、總功率：≤30W

8、工作環境溫度：-40℃—60℃

10、工作環境濕度：10%—90%RH

1.      Com distance between wireless calling terminals and transceivers or both calling terminals is 50m;

2.      Max. windows: 30;

3.      Calling language: according to customers requirements;

4.      LED displays:φ5 , high bright Red, 6 Chinese characters or 24 English characters;

5.      Audio output: 2 speakers built in ticket dispenser; 

6.      Rated voltage: 220V AC;

7.    Consumption: ≤30w;

8.      Operating temperature: -40℃－60℃,

9.    Operating humidity: 10%－90%RH.